The City of Issaquah is looking for a detail oriented, organized, customer service driven individual to join our Police Records Division of the Issaquah Police Department.
The Issaquah Police Department is a community-oriented department represented by dispatch, jail, police and records personnel who provide outstanding services to Issaquah.
Our Mission: To uphold the public trust by working with all citizens to protect lives and property while sustaining a high quality of life and encouraging individual responsibility.
Our Vision: To be a recognized leader in local law enforcement services through professionalism, dedication, innovative solutions and positive changes.
The successful candidate in this position will perform a variety of administrative duties including:
- Receives and maintains police reports in a records management system for filing with courts, prosecutors and other agencies.
- Responds to public records requests, processes firearms-related background checks and staffs the Police Department reception window.
- Handles a large variety of paperwork including case reports, arrest reports, logs, court records,
citations, and other paperwork each requiring a specific detailed procedure and deadline. - Provides assistance and support to other divisions of the police department, outsides agencies, other departments and the public.
The Issaquah Police Department's Records Division operates from 8:30am to 5pm on weekdays, excluding City holidays, and assists residents and businesses in Issaquah in various ways.
DISTINGUISHING CHARACTERISTICS
Work is performed independently within established guidelines, standard operating procedures, and Applicable City, State and Federal laws. Receives general work direction from supervisor. This is a full-time, regular, non-exempt union position. This position is covered under the provisions of an agreement between the City and the Issaquah Police Support Services Association (IPSSA). This recruitment is to establish an eligibility list for fully funded vacancies and will be valid for one year after published.
EQUITY STATEMENT
The City of Issaquah strives to be a diverse workforce that is representative of the community we serve. We value a variety of perspectives and life experiences and encourage people of all backgrounds to apply. Applicants are considered for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status under federal, state and local laws. We believe diversity and inclusion among our teammates is critical to the success of our City operations.
- Maintain, process and retain all records for the police department ensuring a high degree of confidentiality and interpersonal sensitivity.
- Process public disclosure requests for all divisions of IPD. Conducts research and collaborates across divisions to ensure timely and appropriate responses of information.
- Prepares a variety of reports, documents and forms; reviews for compliance and accuracy.
- Coordinate meetings with Officers, individuals and outside agencies as necessary.
- Performs data entry to update from case reports, miscellaneous reports and other forms generated by police officers into the RMS.
- Maintain files and records according to City retention policies, the State retention schedule and ACCESS standards.
- Files pertinent documents for criminal prosecution with appropriate legal agencies.
- Greet and screen visitors.
- Process jail visitors and create calls for service for jail visitors with active warrants.
- Responds to telephone and in person inquiries from the public, other City departments and other law enforcement agencies by providing authorized information or direct to the appropriate staff.
- Files a variety of documents; prepares cases for court docket.
- Performs inquiries and criminal history checks on concealed pistol license or firearms purchase applicants.
- Provide cashiering for records requests and concealed pistol license applications. Prepare deposits and coordinate transfers of money between IPD and City Finance Department.
- Perform other duties as assigned.
- High school diploma or equivalent.
- One year experience in records keeping, preferably in a police agency.
- Any combination of education and experience which would provide the applicant with the desired knowledge, skills and ability to perform the job will be considered.
SPECIAL QUALIFICATIONS
- Successful completion of ACCESS certification training course (level II) as administered by the Criminal Justice Training Commission.
- Successful completion of CPRO certification training course preferred.
- Ability to pass a police background check including criminal history, credit history, drug exam, polygraph and psychological exam.
Knowledge of:
- Basic functions, procedures, and policies of the Police Department.
- Principles of record keeping, case files and records management.
- Federal and State firearm and Records Retention laws.
- NIBRS Reporting
- Research methods
- Law enforcement agency terminology.
- Database management.
Skill in:
- Maintaining accurate records.
- Operating various computer and specialized RMS databases.
- Communicating effectively, both verbally and in writing.
- Modern office practices, procedures and equipment.
- Diffusing individuals. Recognize potential danger and take appropriate action to ensure safety and security.
Ability to:
- Maintaining accurate records.
- Operating various computer and specialized RMS databases.
- Communicating effectively, both verbally and in writing.
- Modern office practices, procedures and equipment.
- Diffusing individuals. Recognize potential danger and take appropriate action to ensure safety and security.