A combination of experience and training that would provide the required knowledge and abilities is qualifying. The incumbent must have knowledge of:
- Modern office equipment including computers and applicable software.
- Modern office procedures, practices, and equipment.
- Correct English usage, spelling, punctuation, and grammar.
- Methods and techniques for record keeping.
Experience:
One (1) year of work experience that involves a substantial amount of public contact. One (1) year of telephone and/or dispatch and general clerical experience is desirable.
Education:
Completion of the twelfth grade, or equivalent.
In addition, advancement from a Police Dispatcher I to a II requires incumbent to demonstrate competence in all phases/duties/responsibilities of the position and have recommendation of a Communications Supervisor.
Licenses/Certifications:
Possession of, and continuously throughout employment, a valid California Class “C” Driver’s License or equivalent.
Candidates must be able to type at a minimum speed of 45 NET WPM (a typing test will be administered at a later date as part of the recruitment process).