Serve the community as a trusted point of contact and uphold the accurate, dependable records that keep operations running at their best.
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$44,580 - $67, 275 Annual Salary
$21.56 - $32.34 Hourly Salary
Benefits | City of Glendale, AZ
This recruitment process will be used to fill full-time regular-status and contract Police Records Specialist positions with the Glendale Police Department.
Candidates who are hired into contract roles may be considered for transition into regular-status positions as vacancies arise.
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All communication throughout the selection process including testing invitations will be sent by E-Mail. Please ensure you provide a valid E-Mail address on your application and check it regularly for updates.
About our City
Located on the west side of the Phoenix metropolitan area, Glendale is a vibrant and culturally diverse city of more than 255,000 residents. The community blends historic charm with modern growth and is a premier destination for sports, shopping, and entertainment - home to world-class venues, year-round events, and a thriving atmosphere that continues to evolve.
About our Department
The Glendale Police Department proudly serves this dynamic community with a team of 458 sworn officers and 166 professional staff. Our agency operates across three bureaus and six divisions - Administrative Services, Special Operations, Criminal Investigations, Support Services, Gateway Patrol, and Foothills Patrol — working around the clock to keep Glendale safe.
About your Impact
As a Police Records Specialists you will be part of a team that plays a vital role in providing professional assistance to both the public and law enforcement partners. Police Records Specialists directly contribute to community trust, efficient policing, and the smooth flow of information that keeps Glendale safe.
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- Answers inquiries from department personnel and other police agencies regarding criminal activity information such as local warrants, bookings, victims, suspects, convicted felons and general background checks.
- Handles counter and telephone requests from the public for information per Privacy/Security Guidelines and general information and direction.
- Performs data entry of criminal activity information into computerized criminal justice information systems, including ACIC/NCIC.
- Performs queries of information on computerized criminal justice information systems (ACIC/NCIC); compares information and verifies correctness of information.
- Retrieves information from computerized systems and releases it under court orders.
- Logs, and maintains all Police activity reports in preparation for filing into systems.
- Field and retrieves materials using established filing system, sorts and indexes materials for filing and distribution.
- Transcribes investigation reports from dictation.
- Prepares search warrants.
- Performs court liaison duties including transporting documents to the offices of county attorneys and Judges.
- May perform detention officer duties as required.
- Operates city vehicles, depending on area of assignment.
- Performs other related duties as assigned.
High School diploma or G.E.D. and one year of customer service experience, preferably in a local government environment. Preference will be given to candidates who are bilingual (Spanish). Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.
Knowledge of:
- Police Department policies, procedures and practices
- Computerized criminal justice information systems (ACIC/NCIC, Pawn)
- Federal, state, and local regulations regarding criminal justice records, and victims' rights laws
- City and county court procedures regarding criminal records
- Department telephone and computer equipment
Skill in:
- Operating computerized data entry and retrieval systems
Ability to:
- Use judgment in performing data entry of technical information, and responding to court orders
- Retrieve and verify technical data on computerized systems
- Compile reports, bookings, and transmittals for the proper court
- Maintain complete and accurate records and files
- Work under pressure in time-limited situations where accuracy is essential
- Communicate clearly and concisely, both orally and in writing
- Establish and maintain effective working relationships with department personnel and other police agencies
- Operate city vehicles, depending on area of assignment
Special Requirements
- Possession of, or ability to obtain, an Arizona driver's license depending on area of assignment.
- Level A Terminal Operator Certification by the Department of Safety within 6 months of hire.
- Holidays, weekends, and shift work will be required.
- This position is classified as safety-sensitive which requires candidates to successfully undergo drug and alcohol testing prior to employment. They will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. A post-offer physical assessment is required. The City of Glendale will incur the cost of all required testing.
Success Factor Classification Level - Foundational
To view the success factor definitions please click here. (If needed, click here to download PDF reader).
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Office setting.
Any employee operating a motor vehicle on City business must possess and retain a current, valid State of Arizona class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on City business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on City business shall maintain the statutorily required liability insurance.
Applying in this recruitment does not preclude you from applying in other City of Glendale recruitments. If you are not selected for this position, you would need to reapply to receive consideration. Candidates will be notified by E-Mail of their standing in the recruitment process, including any limitations on reapplication.Glendale is an Equal Opportunity Employer and values diversity at all levels of the workforce.
Applicants may obtain a copy of the City of Glendale's EEOP Utilization Report eeo-is-the-law-screen-reader-ver.pdf or upon request from the City of Glendale's Human Resources & Risk Management Office.