Detention Aide - Registry

JOB SUMMARY
Perform a variety of administrative and security functions for the Pinal County Sheriff's Office - Adult Detention Center (PCSO-ADC), monitor audio and video security systems, process inmate and operational records, update database, and perform duties in compliance with ADC policies and procedures under basic supervision.

• The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries will require an internal equity review and those that are above the first quartile will require additional approval.

• Having been disciplined by any employer, including military, as an adult for abuse of leave, gross insubordination, dereliction of duty or persistent failure to follow established policies and regulations.
• 'Having been involuntarily dismissed, for any reason other than layoff, from two or more employers as an adult.
• Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement as well as other persons with a reasonable explanation for an extensive job history.
• Resigning from any paid position without notice may be disqualifying, except where the presence of a hostile work environment is alleged or other reasonable cause existed.

• Provide security monitoring, clerical support, data entry, and basic administrative functions for ADC staff and perform duties within scope of authority and in compliance with ADC policies.
• Monitor safety and security of the staff, inmates, visitors and facility.
• Observe and assess the behavior of inmates and the movement of Detention Officers from a security control room, operate intercom and electronic door controls, and report security violations.
• Communicate with Detention Officers, receive and process inquiries and updates, provide information on inmate activities and movements, and warn Officers of security issues and potential threats.
• Update computerized and manual inmate and operational records and generate standard reports.
• Receive and send information to and from other agencies and jurisdictions.
• Process and register ADC visitors, assist with applications, government forms, and other documents, explain County policies and procedures, provide assistance within scope of authority, and monitor visitor activities to verify compliance to ADC policies and procedures.
• Assist with booking and in-processing of new inmates.
• Perform a variety of general administrative duties, including processing payroll and personnel action forms, review and update files, and distribute related paperwork.
• Answer incoming phone calls and direct the caller to the correct person or work group and take and relay messages.
• Assist with special projects, program assignments, and research studies, as assigned.
• Maintain the integrity, professionalism, values, and goals of the Sheriff's Office by assuring that all rules and regulations are followed and that accountability and public trust are preserved.
• Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
• Perform other related duties as required.

• High school diploma or GED equivalent.
• Must pass a thorough background investigation.
• Valid Driver's license with an Arizona State Driver's License by date of hire.
• For ACJIS users - must pass a thorough background investigation and background re-investigation every 5 years.
• Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.

• Knowledge of Sheriff's Office policies and procedures, and detention Standard Operating Procedures (SOP).
• Knowledge of basic principles of accounting, record keeping, and records management.
• Skill in operating a personal computer utilizing standard and specialized software.
• Ability to follow verbal and written instructions.
• Ability to interact with people of different social, economic, and ethnic backgrounds.

• Frequently requires the ability to balance, climb, crawl, crouch, finger, feel, grasp, handle, reach, kneel, stoop, stand, ascend/descend stairs, perform repetitive motions and walk or sit for an extended amount of time.
• Must be able to remain in a stationary position for extended periods of time.
• Must be able to ascend and descend ladders, scaffolds, stairs and work in confined spaces.
• Must have adequate speech, hearing and eyesight, ability to perceive and distinguish colors or shades of colors, sounds, taste, odor, depth, texture, and visual cues or signals demonstrate mental and physical acuity.
• Must be able to view monitors or screens for an extended period of time.
• Must be able to see and respond to dangerous situations.
• Must be able to respond quickly to sounds and movements.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information.

• Mostly sedentary work that is performed in a safe and secured area that may periodically have unpredicted requirements or demands.
• Requires no direct inmate contact.
• Must be available to work long, irregular schedules and on-call, including nights, overtime, evenings, weekends and holidays, as required by the needs of the agency.