An employee in this job class is responsible for analyzing and optimizing IT systems and processes within the Police IT Unit. The IT Systems Analyst works closely with stakeholders to gather requirements, assess system performance, and recommend improvements to ensure IT systems are efficient, secure, and aligned with organizational goals. Work is performed under the general supervision of the Project Manager, Police IT Unit.
Duty Hours: 8-hour shifts, Monday through Friday, with flexibility to meet Department needs. The ability to work remotely is possible and will be determined by the Commander.
POSITION WILL REMAIN OPEN UNTIL FILLED.
- Collaborate with stakeholders to gather system requirements and translate them into technical specifications within JIRA.
- Design and implement system solutions that meet both functional and technical requirements.
- Provide support for system testing and validation, ensuring systems meet performance and security standards.
- Review implementation plans for product cases and communicate correction when needed to achieve intended goals.
- Develop and maintain system documentation, including user manuals and technical guides.
- Monitor and troubleshoot system issues, providing timely resolutions and preventing future occurrences.
- Provide first level application support for issues within internal applications and develop corrective requirements when applications are at fault.
- Perform other related duties as assigned.
Knowledge, Skills, and Abilities:
- Strong analytical and problem-solving skills with strong attention to detail.
- Excellent oral and written communication skills for interacting with technical and non-technical stakeholders.
- Knowledge of system integration and IT infrastructure.
- Ability to create detailed documentation, including system specifications and user guides.
- Familiarity with JIRA.
- Experience with software development life cycle and system implementation methodologies.
- Ability to troubleshoot, document and resolve complex system issues.
- Familiarity with Agile project management methodologies.
Training and Experience:
Associate’s Degree in Information Technology, Computer Science, or a related field, or an equivalent combination of training, experience, and certifications.
INCENTIVES
The St. Louis County Police Department offers 7% shift differential pay for those who work the midnight shift. In addition, the Department offers tuition reimbursement and education incentives for officers who possess a degree of higher education from an accredited institution. They shall receive the following addition to their base rate of pay:
Associate's degree: $1,200/year
Bachelor's degree: $2,400/year
Master's degree: $4,800/year
Doctorate degree: $7,200/year
Education incentive pay is subject to confirmation by Human Resources and will include proof of an official transcript awarding or conferring the degree.
CITIZENSHIP: Citizen of the United States or valid work permit, and apply for citizenship when eligible.
AGE LIMITS: Eighteen (18) years of age at the time of appointment.
EDUCATION: Educational requirements and skills will be determined by the position classification.
ARREST: Must be free from conviction of a felony or a Class "A" misdemeanor.
MILITARY: Must not have a "Dishonorable" discharge or "Bad Conduct" discharge if having served in the military. All "Other Than Honorable" discharges will be reviewed on an individual basis.
COMPETITIVE SELECTION PROCESS
Under the regulations of the Police Department, all appointments to the St. Louis County Police Department are made on the basis of a continuously open, competitive hiring process conducted under the supervision of the Personnel Services Unit. Each applicant must successfully complete each stage of the selection process before becoming eligible to proceed to the next step.AN EQUAL OPPORTUNITY EMPLOYER: The Board of Police Commissioners resolved that subject to all applicable State and Federal statutory or judicial exemptions, all qualified applicants for employment and/or advancement, whether commissioned or civilian, shall be given equal opportunity for consideration, selection, appointment and retention, regardless of race, color, religion, sex, national origin, age, disability, or political affiliation.