Special Operations And Intelligence Unit Telecommunicator

• Provide accurate and timely information that is coherent and effective in assisting other agencies with appropriately classifying offenders to facilitate lawful apprehension and arrest of criminal offenders
• Exercise appropriate knowledge and take action in the areas of a computer monitoring system, criminal network application; and further, the daily operations, and maintenance of multiple platforms; knowledge of all systems software, hardware, and NCDAC OPUS mainframe system for use on a daily basis and for providing customer service and assistance to field staff or other authorized officials
• Serve as a liaison to provide information in time of need for the purpose of public safety and as a primary link with information essential for routine duties and emergency assistance

• Experience providing effective forms of communication (written and verbal)
• Demonstrated ability with interpreting and applying rules, laws, and/or governing security regulations
• Ability to use software applications to input and retrieve data

• Current DCI Certification
• General knowledge of law enforcement and NC DAC terminology
• General knowledge of probation and parole policies and procedures
• General knowledge of the prison and court systems

Come Join Us To Make A Difference!

The Special Operations and Intelligence Unit (SOIU) is solely responsible for managing operational procedures and processing intelligence that affects the general public, staff, and offenders. It plays a crucial role in identifying appropriate goals, objectives, standards, strategies, and technologies to be used. Additionally, it coordinates and directs the activities of both Prisons and Community Supervision staff while overseeing the collection, analysis, and sharing of intelligence. The division of SOIU ensures the safety and security of prisons and communities.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader).