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Criminal Information Systems Supervisor

Fulton County | GA

Posted Date 6/06/2025
Description

UNCLASSIFIED POSITION IN THE FULTON COUNTY SHERIFF'S OFFICE

We are hiring for the following shift:

1:30pm-10:00pm Off days Friday/Saturday OR Sunday/Monday

MUST BE FLEXIBLE TO WORK VARIOUS SHIFTS AS NEEDED, AND ON HOLIDAYS AND WEEKENDS

Key Responsibilities and Expectations:
  • Provide consistent and exceptional customer service via phone, email, and in-person interactions.
  • Maintain a high level of accuracy and confidentiality when handling sensitive criminal record data.
  • Communicate professionally and consistently regarding operational issues, concerns, or updates.
  • Demonstrate the ability to multitask effectively in a fast-paced environment.
  • Respond to customer inquiries promptly and within established timeframes.
  • Monitor and manage the attendance of all subordinates to ensure compliance with policy and coverage needs.
  • Take ownership of mistakes, resolve them quickly, and use them as opportunities for growth and learning.
  • Address performance deficiencies and disciplinary matters proactively and constructively, following agency policies and procedures.
  • Develop a working knowledge of your job procedures and methods and maintain competency in performing all related duties.
  • Ensure everyone under your supervision is adequately trained for their role and develop talent for key positions through training and development/supervision training.
  • Supervisors are expected to maintain clear boundaries between personal and professional relationships with subordinates to ensure fairness, objectivity, and integrity in the workplace.

Preferred Qualifications:

  • At least 1–2 years of experience in law enforcement support, records management, or data entry in a criminal justice setting.
  • Prior experience working with law enforcement databases (e.g., GCIC)
  • Maintain confidentiality and adhere to all CJIS compliance standards.
  • Willingness to work flexible hours, including weekends or holidays, if required.

Minimum Qualifications:

Associate's degree and four (4) years of work experience in judicial systems or law enforcement; two (2) years of experience as a Criminal Information Systems (CIS) Technician; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Georgia Crime Information Center (GCIC) Certification; Criminal Justice Information Systems (CJIS) Network Operator Training; Security and Awareness Training.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.Purpose of Classification:
The purpose of this classification is to perform professional, technical and analytical work in the development, implementation, maintenance, management, support and monitoring of the entry and retrieval of information into the Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) databanks and other applicable computer systems. Perform duties related to overseeing various records management programs. Assignment location may vary.

Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Supervises, directs, trains, and evaluates assigned staff; establish workload, prioritize work assignments, and resolve staff issues; develops performance objectives and expectations for assigned staff; develops and oversees the creation of complex records into various systems; assists in the development of record management policies and procedures, and prepares activity reports for assigned unit.

Analyzes issues affecting the unit, business process and the automated system (Odyssey); provides guidance and/or make recommendations regarding planning of new rules and development of policies and procedure manuals regarding the business process in consideration of Criminal Justice Information Systems (CJIS) network related operations, GCIC/NCIC council rules, policies and procedure.

Enforces applicable laws, rules and regulations; policies and procedures governing GCIC/NCIC work-related functions; departmental policy and procedures; and Fulton County Personnel Policy and Procedures; Develops and maintains training guidelines and related materials; provide CJIS terminal operator's training/certification; interprets and enforces departmental policies and procedures related to records maintenance functions, including ensuring that records are valid, accurate, and meet required deadlines.

Prepares various reports and documents; review documents received by the assigned unit for completeness and accuracy such as criminal and civil arrest warrants, court orders, defendants' charge disposition, incoming inmate's booking package, GCIC/NCIC databanks, etc.

Serves as a liaison between employees, management, GCIC/NCIC technical support staff, judges, judicial staff, attorneys and other law enforcement agencies.

Researches, compiles, and/or monitors administrative or statistical data pertaining to departmental operations; summarizes data, performs routine data analysis, and prepares reports; conducts research of department files, legal records, database records, electronic data sources, internet sites, hardcopy materials, or other sources as needed.

Creates and maintains filing systems for data and records. Determines the effectiveness of existing filing systems, develops procedures for file maintenance and determines when records and documents are to be purged, archived, and/or destroyed.

Additional Functions:
Performs other related duties as required.SPECIAL REQUIREMENTS:
*All applicants must agree to and successfully pass a background investigation, drug screening and polygraph to be considered for employment with the Fulton County Sheriff's Office.*

Examination:
The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. WE DO NOT ACCEPT ADDITIONAL INFORMATION AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT.


Performance Aptitudes:

Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.
Salary61,380.00 - 87,774.00 Annual
Field
Corrections

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